Frequently asked questions
This page addresses common questions about NSATS Mail, including subscription terms, storage policy, security architecture, and service usage.
Service and pricing
Questions related to subscriptions, billing, and account scope.
Is NSATS Mail a free service?
No. NSATS Mail is offered as a paid subscription service.
Do all plans include the same features?
Yes. All subscription plans provide identical service functionality. Plan length affects billing cadence only.
Is pricing per account?
Yes. Pricing is per mailbox account unless otherwise agreed under enterprise arrangements.
Storage and usage
Clarifications related to mailbox capacity and acceptable use.
What does “unlimited storage” mean?
Unlimited storage applies to retained email and attachments. No fair-use limitation is applied to mailbox capacity or retention.
Does unlimited storage allow unrestricted sending?
No. Unlimited storage applies only to retained mail. Acceptable-use, spam prevention, and anti-abuse policies remain in force for sending behavior.
Do I need to manage quotas?
No. Mailbox capacity is not constrained by quotas or storage thresholds.
Security
Questions related to encryption, authentication, and protection scope.
How is mailbox access protected?
Access to NSATS Mail is protected using SSL/TLS encrypted connections, securing credentials and mailbox traffic in transit.
What does post-quantum security mean?
Post-quantum refers to a security architecture designed to adopt cryptographic methods intended to remain robust as future computing capabilities evolve.
How is sender authenticity handled?
DKIM and DMARC are used to support domain-based sender verification and reduce spoofing and impersonation risks.
Access and compatibility
Client access, integration, and platform usage.
Can I use my own email client?
Yes. IMAP is supported for compatible third-party email clients.
Is a web mailbox available?
Yes. NSATS Mail includes a browser-based mailbox for everyday access.
Are mobile devices supported?
Mobile access is supported through compatible IMAP-capable email applications.
Next steps
Proceed based on your intended use.